*free shipping on all orders over $60 USD
- Orders placed after 2pm (EST) will be despatched the next working day.
- For deliveries outside of the United States, import fees may be applied at customs.
30 days to return
We are happy to refund or exchange any item (including sales items) within 30 days from the date of arrival, if for any reason you change your mind (subject to our terms and conditions).
What is the process?
• Within 3 business days of receiving your returned item, we will send you an email to confirm that your card has been refunded (or exchanged).
• Please note that it can take a few more days for your bank to complete the refund, depending on their processing time.
Arrange a return
We offer free returns within the United States.
What is your return address?
Holly and Beau Limited, c/o RubyHas, 75 Spence Street, Bay Shore, New York, NY, 11706, United States.
How to return
• Fill in the returns form enclosed with your order.
• Use the returns address label included in your order.
• Package your items carefully, with each item in its original perfect condition and all labels attached.
You will receive your pre-paid FedEx address label with your order. If you require a new label, please contact us at firstname.lastname@example.org